What does KPLC mean in COMPANIES & FIRMS
Kenya Power and Lighting Company (KPLC) is a leading electricity distribution and supply company in Kenya. It is the largest power distributor in the country, supplying electrical power to more than two million customers. KPLC supplies reliable, cost-effective and safe electricity to households, businesses and industries across the nation. It also has an extensive network of customer service centers located in major towns and cities across the country.
KPLC meaning in Companies & Firms in Business
KPLC mostly used in an acronym Companies & Firms in Category Business that means Kenya Power Lighting Company
Shorthand: KPLC,
Full Form: Kenya Power Lighting Company
For more information of "Kenya Power Lighting Company", see the section below.
History & Overview
KPLC was established in 1999 as a result of Kenyan government's privatization process of formerly state owned power utilities. Since then, it has grown significantly from being a small utility serving only major towns to now supplying energy to remote areas. The company's core mandate is to provide reliable, efficient and cost-effective electricity distribution services throughout the country. KPLC operates over 8,000 km worth of transmission lines connected to 132kv lines across Kenya with over 1,800 substations all over the country which distribute energy efficiently to customers. Over 85% of these are rural areas. The company also provides technical training services for line attendants and other employees so they can better support customers with their needs while running a safe operation.
Essential Questions and Answers on Kenya Power Lighting Company in "BUSINESS»FIRMS"
What services does KPLC offer?
Kenya Power Lighting Company (KPLC) offers electricity connection and power outage restoration, online payments for bills, customer support services such as addressing complaints, inquiries and advice.
How can I pay my electricity bill?
Customers can make payments through M-Pesa Paybill, Airtel Money, bank transfers via Equitel/SMS/online banking, cheque deposits or over the counter.
How do I know if I am eligible for a power connection?
To be eligible for a power connection you must fulfill the requirements put in place by KPLC which include submission of applicable documents such as proof of residence and Identification cards.
What do I do if my electricity trips abruptly?
Whenever your electricity trips abruptly you should contact your local KPLC office to report the same and they will restore your power supply. Alternatively customers can dial *977# to log their requests 24/7 wherever they are.
What is Customer Support portal?
The Customer Support portal is an online platform where customers can access information about their accounts and services offered by KPLC. It also includes a tab where customers can submit complaints or queries regarding service delivery issues.
Does KPLC offer prepaid metering options?
Yes, this service allows residential and commercial customers to pre-pay for their energy usage instead of billing afterwards. Prepay meters are available at select branches of Kenya Power authorized outlets.
What happens after I submit my application form for a new connection?
After submitting your application form with all the required supporting documents, it will be reviewed by the relevant personnel at Kenya Power who then schedules an onsite visit to assess that all requirements are met before proceeding with installation of the meter.
Final Words:
In conclusion, Kenya Power & Lighting Company (KPLC) has been instrumental in providing reliable electricity throughout the entire nation since its inception in 1999 by privatizing former state owned utilities. With its extensive transmission lines connected to 132 kV lines across the country, KPLC ensures that Kenyans have access to safe & cost-effective energy regardless of location or background. Through their dedication towards growth and development along with their commitment towards providing quality customer service through employee training programmes — Kenya Power & Lighting Company have become one of the leading companies that play an integral role in powering up Kenya's economy!