What does WBM mean in COMPANIES & FIRMS

West Bend Mutual Insurance Company offers a wide range of both personal and commercial insurance policies. Our personal policies cover home, automobile, liability, workers' compensation, umbrella coverage, recreational vehicle, watercrafts and more. Our commercial coverages include business owners policy (BOP), general liability, property coverage, inland marine protection and other specialized types of coverage for your business.

Contact your local West Bend agent or representative to review your policy information and discuss your claim process. If you need immediate assistance with filing a claim or if you have questions about the claims process; please call customer service at 1-800-236-5181. We’ll work quickly to provide an initial response within 24 hours of receiving your claim request.

Yes! Customers who would like to cancel their existing insurance policy can easily do so by contacting our customer service department at 1-800-236-5181 or by contacting their local agent or representative directly. Please note that some cancellation fees may apply depending on when you choose to cancel your policy.

The cost of premiums is determined by several factors such as age, credit score, geographic region, total number of years driving experience amongst many others. Your local agent can help answer any questions regarding these details upon request so that they can best provide accurate pricing estimates tailored to you as an individual buyer.

Comprehensive auto insurance plans cover damages resulting from incidents such as hail damage, vandalism and theft while collision auto insurance plans cover damages resulting from road collisions or accidents involving another vehicle or property damage only. Your local agent can help discuss further details pertaining to each type of coverage in greater detail upon request if desired.

Absolutely! We have an online quoting tool that provides our customers with rate comparisons between our different products so that you can get a better idea of which ones are right for you before making any commitment decisions regarding purchasing insurance with us. You can find the pricing comparison tool on our website at westbendmutualinsurancecompany.com/quotes

Yes! There are various discounts available depending on what type of product you purchase from us such as good drivers discount where a driver has 3+ years without causing any accidents also multi line discount where multiple lines are purchased together and many more options available through our website at westbendmutualinsurancecompany.com/discounts You can reach out directly to one of our agents to help identify which discounts may be applicable specifically for yourself as well if desired.

Yes! We offer 24 hour emergency customer service support with trained professionals ready to assist our customers anytime day or night in English as well as Spanish speaking representatives if needed at 1-800-236-5181. For less urgent matters that do not require immediate assistance; we have email services available at [email protected] which is typically responded too within 48 hours maximum during normal business hours Monday – Friday 8am - 5pm CST time zone.