What does RTV mean in GENERAL

RTV stands for Return To Vendor. It refers to the act of returning a product or service back to the provider from whence it came. This may be due to dissatisfaction with the quality of the item, because it does not meet expectations, or because it was found not to function properly.

To initiate an RTV request, you will need to contact your vendor directly. You will then outline your dissatisfaction and ask for a return authorization number. Depending on the vendor and the specific situation, they may require additional information before approving your request.

Depending on the vendor and item in question, there may be a predetermined amount of time within which you must initiate your return in order for it to be accepted. Typical timeline ranges can vary anywhere from 30 days up to 90 days depending on the individual circumstances surrounding each case.

In some cases, yes, as determined by the vendor’s policy regarding returns and refunds; customers may be required to pay any associated shipping fees for returns in order for them to be processed.

In general, yes; most vendors who accept returns will typically also charge an additional restocking fee as part of that process that generally reduces your refund amount by 10-25%. Again, please check with your specific vendor regarding their individual policy on restocking fees.

That depends on the discretion of your specific vendor’s policies concerning returns; while some will accept such items under certain circumstances, others may not accept items that have been opened or used at all regardless of condition and therefore cannot guarantee a refund for such items returned outside of their policy guidelines.

If you find yourself unsatisfied with your vendor’s decision regarding your return after consulting with them directly, it is advisable to contact customer service as soon as possible in order to resolve the issue amicably before further action is taken against either party involved.

Generally speaking, no; although free shipping offers are sometimes available when making purchases through certain vendors under certain conditions (e.g., signing up for their loyalty program), customers are generally responsible for any shipping charges related to returns regardless of how they initiated them.