What does RTAT mean in UNCLASSIFIED

Factors that influence RTAT include the availability of parts needed for repairs, available labor resources and any delays that may arise during the repair process. Other factors can include order processing times for parts or differences between customers' priority levels

A shorter repair turn around time generally leads to higher customer satisfaction since customers want their devices repaired as quickly as possible. Longer RTAT times can leave customers feeling frustrated and impatient which may lead to negative feedback or less repeat business

Companies should strive to make sure that labor resources are allocated efficiently and have sufficient repair parts inventory on-hand in order to minimize delays in repairs. Additionally, businesses should prioritize orders based on customer needs whenever possible in order to ensure timely turnaround

Common metrics used to measure RTAT include Average Cycle Times (ACT) which measures how long each individual repair takes from start to finish; First Pass Yield (FPY) which measures how many products pass tests without needing additional repairs; and First Time Fix Rate (FTFR), which measures how often a device can be fixed using only one attempt at a resolution

There is no single standard way of measuring RTAT as each business may have unique factors that affect its definition. However, most organizations define RTAT as the amount of elapsed time between when an item enters into a repair queue until when it passes all quality assurance tests and leaves the facility after being repaired