What does RIL mean in NASA

A Repairable Item List is an item list that the customer can use in order to return a defective good or repair a product.

You would need to use a Repairable Item List if you have purchased something that is damaged, worn, or otherwise not in working condition. The list will help you determine if it's possible to replace or repair the item so that you may still receive the value of what you paid for.

Manufacturers and retail stores typically utilize Repairable Item Lists as part of their customer service policies. They are used as a way to assist customers in returning items that are not functioning properly and/or getting them fixed quickly so they can receive the best possible value from their purchase.

The information on the list will depend on what items are available for repair or replacement within your given store/manufacturer policy. Generally speaking, items listed should include any parts that may need replacing, such as motors, batteries, etc., as well as any applicable labor charges associated with each item's repairs/replacement process.

Depending on your manufacturer or store's policy, there may be costs associated with certain repairs or replacements listed on the Repairable Item List. Generally speaking, however, most stores will cover all labor costs associated with any repairs/replacements made from this type of list free of charge.