What does RFA mean in RESIDENTIAL

The primary duty of an RFA is to provide excellent customer service at all times. This includes helping guests with any questions or concerns they may have during their stay, as well as providing assistance with the check-in and check-out processes. RFAs also ensure that the facility stays clean and orderly, by performing housekeeping tasks such as dusting and vacuuming common areas.

In order to become an RFA, applicants must possess excellent interpersonal skills along with a friendly personality. Additionally, it is beneficial to have some prior experience in customer service or hospitality roles in order to be successful in this position. It is also important to possess strong problem solving skills in order to effectively deal with customer issues or complaints.

The number of hours worked by an RFA can vary depending on the size of the facility they are employed at, however most residents typically work between 35-40 hours per week. In addition to these standard working hours, RFAs may also be on call during certain times if emergencies arise within the facility.

Yes, many facilities offer benefits packages to their resident facility assistants which can include medical insurance coverage, paid vacation days, 401k retirement plans and other types of incentive packages. The specific benefits available will depend on the employer's policies.

RFAs typically work in settings where both guests and employees come into contact with each other on a daily basis such as hotels or apartments complexes. As such, it is important for RFAs to create an atmosphere that exudes professionalism while still providing outstanding customer service.