What does ARC mean in GENERAL
Attentive Reliable Courteous (ARC) is a set of principles and guidelines for customer service personnel. It provides clear expectations of the behavior and attitude needed to provide excellent service. ARC is based on having respect and consideration for the customers and understanding that their satisfaction is the first priority.
ARC meaning in General in Business
ARC mostly used in an acronym General in Category Business that means Attentive Reliable Courteous
Shorthand: ARC,
Full Form: Attentive Reliable Courteous
For more information of "Attentive Reliable Courteous", see the section below.
Essential Questions and Answers on Attentive Reliable Courteous in "BUSINESS»GENERALBUS"
What is Attentive Reliable Courteous (ARC)?
Attentive Reliable Courteous (ARC) is a set of principles and guidelines for customer service personnel. It outlines the behavior and attitude needed to provide excellent customer service.
What behaviors are involved in ARC?
Behaviors associated with ARC include being respectful, providing prompt responses to inquiries, displaying patience when dealing with customer problems, taking initiative in resolving issues, listening carefully to customer concerns, offering helpful advice when applicable, paying attention to details, remaining professional at all times, and thinking proactively about how customer needs can be met.
How does ARC help customer service personnel?
By following the principles outlined in ARC, customer service personnel can ensure that they are providing consistent quality service to their customers. It also gives them clear guidelines on how to interact with customers so that everyone feels appreciated and respected.
What benefits do customers enjoy through an adherence to ARC?
Customers benefit from an adherence to ARC because they can feel confident that they are receiving quality care from knowledgeable professionals who take their concerns seriously. This helps create a positive experience for them when interacting with customer service personnel.
Are there training materials available for learning more about ARC?
Yes! There are several resources available online which provide further information about Attentive Reliable Courteous (ARC) including articles, podcasts and videos which explain its principles in depth.
Final Words:
Attentive Reliable Courteous (ARC) ensures customers receive excellent quality care from qualified professionals who understand how important each individual's needs are. Following the outlined principles helps ensure that everyone involved has a positive experience when interacting with customer service personnel.
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