What does MDRD mean in STOCK EXCHANGE

MDRD stands for Market Disputes Resolution Division. It is an independent branch of the Financial Conduct Authority (FCA) that deals with non-public disputes in the financial services sector. The MDRD is responsible for resolving disputes between consumers and providers, and identifying any instances of misconduct or market manipulation in the regulated markets.

The MDRD deals with a range of non-public disputes related to financial products and services, including those concerning investments, payment services, insurance products and consumer credit products. It also has responsibility for considering whether misconduct or market abuse has occurred in a regulated market and can decide what action should be taken as a consequence.

Anybody who believes they have been wronged by their financial provider can submit a complaint to the MDRD for resolution. This includes both consumers and corporate entities who are dissatisfied with their dealings with their provider.

To make a complaint to the MDRD you must first contact your provider directly, which will provide them with an opportunity to resolve your issue directly if possible. If this isn't possible then you can make a complaint online or in writing via post or email detailing your grievance clearly and concisely. The FCA website will provide all relevant information on where complaints should be sent.

Once your complaint has been received by the MDRD it is usually reviewed within three weeks, after which it may be referred back to your provider if deemed appropriate. If the case is accepted then it may take several months before it is resolved depending on its complexity.

All complaints made to the MDRD are completely confidential between you, your provider, and any other involved parties such as intermediaries or other third parties associated with the complaint. No details relating to ongoing cases are disclosed publicly unless directed by court orders from higher authorities.

No - complaining to the Market Disputes Resolution Division (MDRD) through FCA is free of charge so there are no costs associated when making a claim through them regarding financial matters that may have affected you negatively from negligent practices by relevant service providers shown in malpractice and fraudulence activities among others; though certain procedures such as hearing application fees may be present depending on particularities of each case