What does GSS mean in UNCLASSIFIED

GSS stands for Global Support System. It is a comprehensive customer service platform that provides businesses with a range of services to help them manage customer interactions and queries.

GSS offers features such as creating customer profiles, accessing customer data and records, providing technical support to customers worldwide, tracking Service Level Agreements (SLAs), creating reports, automating processes, and more.

Yes. GSS provides comprehensive online training resources and webinars to help you understand how the system works and how to maximize its potential. Additionally, our team of experts can provide customized on-site or remote training programs tailored specifically to your organization's needs.

Yes. GSS is designed to integrate with other systems including Salesforce CRM, Pega PRPC Suite, Oracle Siebel CRM, Java applications, Microsoft Dynamics 365 CRM etc., so you can access customer information from one platform easily.

The security of the GSS platform is top priority for us so we ensure all sensitive data transmitted via the system is encrypted using advanced encryption technology (SSL). We also use additional layers of security measures such as identity verification and two-factor authentication for increased safety of your data in transit or at rest in our secure servers.