What does EGS mean in UNCLASSIFIED

Expert Global Solutions (EGS) is a leading global provider of business process services and technology to organizations worldwide. We offer a suite of cost-effective, high-performance solutions for our clients, such as customer experience management, collections optimization, and customer solutions. Our commitment to delivering exceptional service is evidenced by our world-class customer service centers and strategic partnerships with global brands.

Expert Global Solutions (EGS) provides custom-made business process solutions that help improve efficiencies for our clients in the areas of customer experience management, collections optimization and customer solutions. We combine advanced data analytics with highly skilled resources to deliver measurable cost savings for businesses across industries.

Our value proposition lies in more than just providing excellent service; we also provide comprehensive solutions tailored to fit any organization’s needs. From contact center consulting to back-office operations, EGS offers a wide range of services from the planning stages all the way through processes implementation and ongoing operations management.

We work closely with many Fortune 500 companies in a variety of industries ranging from financial services to healthcare and telecommunications. Some of our most prominent partners include American Express, Bank of America, JP Morgan Chase, Samsung Electronics, Microsoft Corporation and Medtronic among others.

Our cutting-edge technology is designed to maximize performance while minimizing cost – this includes advanced data analytics platforms as well as sophisticated call center systems and customer relationship management (CRM) technologies that automate processes while increasing accuracy at all levels.

We have an established track record for providing superior results across multiple industries thanks to our rigorous quality assurance program which ensures that each project is delivered within agreed timelines and budgets with no compromise on quality. Additionally, we monitor key performance indicators throughout the entire project cycle to ensure consistent delivery against objectives in terms of both cost and efficiency.

Yes; we take security very seriously here at EGS and employ a number of measures designed to protect confidential information including robust encryption protocols for transmitting data online as well as backup procedures for preventing data loss due to hardware or software failure. Additionally all employee access rights are regularly monitored so that only authorized personnel have access to sensitive materials.

We stand out from other providers due to our deep expertise in business process improvement coupled with an unwavering commitment toward delivering excellence through personalization & customization according to the unique needs of each client. Furthermore, we are always up-to-date on market trends & best practices which helps us stay ahead of the curve when it comes optimizing your organization's processes.

Yes; we recognize that having highly qualified personnel capable of executing complex tasks is key for any successful project – thus why we offer comprehensive training programs both online & onsite which help employees grow their skillset while becoming experts in the latest trends & industry best practices.