What does DSRA mean in RESEARCH

Decision Sciences Research Associates (DSRA) is a research and advisory firm focused on transforming the customer experience and digitally transforming organizations. DSRA creates tailored solutions for their clients that leverage the expertise of their experienced team to help them drive digital transformation, enhance customer engagement, create dynamic customer experiences and optimize performance.

DSRA offers diverse services such as strategic consulting, market research, advanced analytics, operations management consulting, cyber security auditing and more. DSRA's experts specialize in leadership development, process redesign and optimization, business automation and cloud migration.

You can contact DSRA directly through their website or connect with them via LinkedIn. We are also available by phone at our office in Virginia Beach, VA. Additionally we offer online workshops and webinars that give an overview of some of the services our analysts can offer.

Our services are designed for companies seeking a comprehensive approach to improving customer experiences across all channels – from web applications to mobile platforms to brick-and-mortar stores. In addition to supporting clients in the US, we serve global clients from countries including Europe, Canada, Australia/New Zealand and Asia/Pacific regions. So whether you're just starting out or already have an established presence in the market, DSRA can assist you with digital transformation projects of any size or scope.

Our consultants have extensive industry knowledge in areas such as retail banking & lending; healthcare IT; manufacturing & automotive; hospitality & travel; media & entertainment; insurance & pensions; energy & utilities; telecoms & communications technology; distribution logistics/supply chain management; finance; oil & gas exploration/production and government agencies.

Yes! DSRA offers several options for certification programs including Lean Six Sigma Black Belt Certification program which provides a comprehensive understanding of how to apply Lean Six Sigma tools and methods into operational excellence initiatives as well as Foundations In Data Science program which provides foundational knowledge to become proficient data scientists. Additional certification programs include Digital Transformation Certification program which focuses on helping organizations successfully execute their digital transformation objectives as well as Customer Experience Management Certification program which dives into delivering superior experiences at every touchpoint along the customer journey.

Yes! We provide online learning modules specifically tailored towards continuous improvement topics that include root cause problem solving techniques such as 5 Whys methodology; identifying core processes for critical success factors assessment using Process Mapping tools such as SIPOC diagrams ; creating customer centricity strategies and developing culture of collaboration through Lean kaizen events among many other topics.

Yes! DSRA works with organizations to develop custom strategic plans based on each client’s specific needs and objectives with tailored deliverables ranging from project scoping documents, gap analysis reports, opportunity assessments ; stakeholder alignment maps to design roadmaps etc. In addition, we deploy custom frameworks such as Agile, Waterfall..etc depending upon project requirements.