What does DQB mean in DISABILITY

The Disability Quality Branch (DQB) is a division of the Department of Human Services. It works with people who have disabilities, their families and carers to ensure they get access to services, support and resources that meet their needs. This includes providing advice and assistance with accessing programs and services, implementing the National Disability Insurance Scheme (NDIS), and promoting public awareness of disability issues.

The Disability Quality Branch provides a range of services including information and advice on accessing state-funded or non-government programs; facilitating NDIS applications; delivering training and professional development in disability issues; supporting self-advocacy efforts; providing support for customers in accessing reasonable adjustments or equipment; coordinating employment opportunities for people with disability; referral to specialist service providers; managing customer complaints about disability service quality assurance activities; participating in research projects; undertaking other activities as required for the delivery of an effective system of community supports for people with disabilities.

Anyone with a verified disability or an impairment that restricts their daily activities may be eligible for DQB’s services. Verification can include non-medical criteria such as statements from education or health professionals or an Accessibility Statement issued by the Department.

You can contact the Disability Quality Branch at [email protected] or on 1300 783 338 from 8am - 5pm Monday to Friday (excluding public holidays). Alternatively, you can also write to them via mail at GPO Box 4057, Melbourne VIC 3001.

No, the Disability Quality Branch does not provide financial assistance directly but can refer customers to government departments or agencies which may be able to provide some forms of financial assistance

To apply for NDIS funding through our office you will need fill out our online form located here https://www.dhhsdwbcontactform.vic.gov Or alternatively call us on 1300 783 338 from 8am - 5pm Monday - Friday (excluding public holidays) to discuss your eligibility requirements further.

The Disability Quality Branch offers a range of training sessions which are tailored towards equipping individuals working in the sector with up-to-date knowledge in areas such as understanding NDIS processes, legislative compliance requirements related to access & equity in healthcare settings, legal process & obligations associated with providing reasonable adjustment etc.For more information please visit our website www-dhhsdwbtraininghub[dot]gov[dot]au.