What does DAIP mean in COMPANIES & FIRMS

Disability Access Inclusion Plan (DAIP) is a plan created by organizations to increase access and inclusion for people with disabilities. The aim of this plan is to ensure that all members of the public have full and equal access to the organization's facilities, services, and activities.

Any business or organization that provides goods or services directly or indirectly to the public should create a DAIP. It should be developed in consultation with people with lived experience of disability as well as other stakeholders such as service providers, family members/carers, peak bodies, and community groups.

Examples include improving physical access features such as ramps and accessible bathrooms; providing employees with disability awareness training; offering flexible working hours; providing equipment for those with sensory impairments; providing personnel support for those requiring assistance; making information on services easily available through various modalities such as Braille or audio files; and providing reasonable adjustments to accommodate changing needs.

There are many benefits for an organization that has implemented a DAIP including improved customer satisfaction, better customer loyalty, increased employee morale, improved recruitment processes, enhanced reputational benefits and improved compliance with legislative requirements.

There are many resources available online which provide detailed information on how to develop a DAIP as well as templates which can be used to create one. Additionally, you can contact your local disability service agency who will be able to provide advice on developing your own DAIP.