What does CORE mean in INTERNATIONAL BUSINESS

The Canadian Ombudsperson for Responsible Enterprise (CORE) is an independent organization that investigates complaints about Canadian companies operating abroad. CORE's mandate is to promote responsible business conduct and to provide a mechanism for individuals and communities to raise concerns about the impacts of Canadian companies' operations.

CORE investigates complaints that allege that a Canadian company has breached international standards or guidelines on responsible business conduct. These standards and guidelines include the United Nations Guiding Principles on Business and Human Rights, the OECD Guidelines for Multinational Enterprises, and the International Labour Organization's Declaration on Fundamental Principles and Rights at Work.

Any individual or community who has been adversely affected by the operations of a Canadian company abroad can file a complaint with CORE.

You can file a complaint with CORE online, by mail, or by email. The complaint form is available on CORE's website.

Once a complaint is received, CORE will assess the complaint to determine if it meets the criteria for investigation. If the complaint meets the criteria, CORE will conduct an investigation. The investigation will typically involve reviewing documents, interviewing witnesses, and visiting the site of the alleged incident.

If CORE finds that a company has breached international standards or guidelines, CORE will issue a report that sets out its findings and recommendations. CORE may also make recommendations to the company on how to improve its responsible business conduct practices.

CORE's process is confidential unless the complainant requests that it be made public.

CORE is the only ombudsman in the world that has a specific mandate to investigate complaints about Canadian companies operating abroad. CORE is also unique in that it has the power to make recommendations to companies on how to improve their responsible business conduct practices.