What does ACD mean in TELECOM

Final Words:In summary, Automatic Call Distribution (ACD) is a great way for businesses dealing with large volumes of incoming calls to streamline their operations through efficient routing techniques while improving customer experience simultaneously by providing faster response times among other advantages mentioned above over manual process techniques employed previously before its introduction into market place through technological advancements offering benefitting all parties involved concerned directly or indirectly thus making it more popular choice amongst others competing technologies available too at same time therefor elevating its standing further when integrated within scope due to robustness & scalability offered compared against counterparts offerings on similar grounds in industry today..